Address: USCIS Application Support Center, 4475 South Coach Drive, Tucson, AZ 85714
USCIS Contact Center: 1-800-375-5283
Official USCIS profile last updated: 2023-07-07
Before You Visit
Office Hours
| Day | Hours |
|---|---|
| Monday | 8:00 a.m. - 4:00 p.m. |
| Tuesday | 8:00 a.m. - 4:00 p.m. |
| Wednesday | 8:00 a.m. - 4:00 p.m. |
| Thursday | 8:00 a.m. - 4:00 p.m. |
| Friday | 8:00 a.m. - 4:00 p.m. |
| Saturday | Closed |
| Sunday | Closed |
Your Biometrics Appointment: Step by Step
- USCIS mails you a Form I-797C biometric services appointment notice with this ASC's address, date and time.
- Arrive on time with your notice and photo ID. Leave weapons and prohibited items at home; many locations also restrict phone use inside.
- Staff verify your identity, then capture fingerprints, a photo and your signature. The visit usually takes 15-30 minutes.
- Keep the stamped notice as proof of attendance: you may need it later in your case.
Getting There
Driving directions
From Interstate 19, take exit 101 for Interstate 10 East toward El Paso. Merge onto Interstate 10 East. Take Exit 264B to merge onto Palo Verde Road. Travel 3 blocks North on Palo Verde Road to Coach Drive Turn right onto Coach Drive. The office is on the left. The office is located in the Butterfield Business Center. From Interstate 10, take Exit 264B to merge onto Palo Verde Road. Travel 3 blocks North on Palo Verde Road to Coach Drive. Turn right onto Coach Drive. The office is on the left. The office is located in the Butterfield Business Center.
Public transportation
Use Suntran Bus Line route 11.
Parking
There is public parking available in the area.
Accessibility
This office is accessible to people with disabilities. The accessible entrances are located on each side of the offices suites.
Directions provided by the official USCIS office profile.
Frequently Asked Questions
What happens at the Tucson Application Support Center?
USCIS collects your biometrics: fingerprints, a photograph, and a digital signature. These are used for background checks and to produce documents like green cards and EADs. Appointments typically take 15-30 minutes.
What should I bring to my biometrics appointment?
Bring your Form I-797C appointment notice and a valid government-issued photo ID (passport, driver's license, green card, or EAD). Without both, you may be turned away.
Can I walk in without an appointment?
Officially, ASCs require a scheduled appointment. Some locations accept early walk-ins with a valid notice at their discretion, but this is never guaranteed: attend on your scheduled date if possible.
What if I miss my biometrics appointment?
Follow the rescheduling instructions on your notice or call the USCIS Contact Center at 1-800-375-5283 as soon as possible. Missing the appointment without rescheduling can delay or jeopardize your application.
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