Address: USCIS Application Support Center, 213 South Salina Street, Syracuse, NY 13202
USCIS Contact Center: 1-800-375-5283
Official USCIS profile last updated: 2023-07-07
Before You Visit
Office Hours
| Day | Hours |
|---|---|
| Monday | 8:00 a.m. - 4:00 p.m. |
| Tuesday | 8:00 a.m. - 4:00 p.m. |
| Wednesday | 8:00 a.m. - 4:00 p.m. |
| Thursday | 8:00 a.m. - 4:00 p.m. |
| Friday | 8:00 a.m. - 4:00 p.m. |
| Saturday | Closed |
| Sunday | Closed |
Your Biometrics Appointment: Step by Step
- USCIS mails you a Form I-797C biometric services appointment notice with this ASC's address, date and time.
- Arrive on time with your notice and photo ID. Leave weapons and prohibited items at home; many locations also restrict phone use inside.
- Staff verify your identity, then capture fingerprints, a photo and your signature. The visit usually takes 15-30 minutes.
- Keep the stamped notice as proof of attendance: you may need it later in your case.
Getting There
Driving directions
Traveling North from the Old Site: Head North on South Warren Street toward East Jefferson Street. Take the 2nd left onto East Fayette Street. Take the 2nd right onto South Salina Street. The office is on the right. Traveling South: Go southeast on North Salina Street Toward Catawba Street. Make a slight left onto North State Street. Turn right onto James Street. Turn left onto North Salina Street. The office is on the left. Traveling East from the West Side: Take I-690 East. Take Exit 12 for West Genesee Street. Turn left onto West Genesee Street. Turn left onto North Salina Street. The office is on the left. Traveling West from the East Side: Take I-690 West. Take Exit 13 for Townsend Stre
Public transportation
Use the Central NY Regional Transportation Authority (CENTRO), located at 200 Cortland Avenue, Suracuse, NY 13202. For more information please call 315-442-3300 or visit the website at www.centro.org
Parking
There is public parking available in the area.
Accessibility
This office is accessible to people with disabilities.
Directions provided by the official USCIS office profile.
Frequently Asked Questions
What happens at the Syracuse Application Support Center?
USCIS collects your biometrics: fingerprints, a photograph, and a digital signature. These are used for background checks and to produce documents like green cards and EADs. Appointments typically take 15-30 minutes.
What should I bring to my biometrics appointment?
Bring your Form I-797C appointment notice and a valid government-issued photo ID (passport, driver's license, green card, or EAD). Without both, you may be turned away.
Can I walk in without an appointment?
Officially, ASCs require a scheduled appointment. Some locations accept early walk-ins with a valid notice at their discretion, but this is never guaranteed: attend on your scheduled date if possible.
What if I miss my biometrics appointment?
Follow the rescheduling instructions on your notice or call the USCIS Contact Center at 1-800-375-5283 as soon as possible. Missing the appointment without rescheduling can delay or jeopardize your application.
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