Address: USCIS Application Support Center, 1671 San Fernando Road, San Fernando, CA 91340
USCIS Contact Center: 1-800-375-5283
Official USCIS profile last updated: 2023-07-07
Before You Visit
Office Hours
| Day | Hours |
|---|---|
| Monday | 8:00 a.m. - 4:00 p.m. |
| Tuesday | 8:00 a.m. - 4:00 p.m. |
| Wednesday | 8:00 a.m. - 4:00 p.m. |
| Thursday | 8:00 a.m. - 4:00 p.m. |
| Friday | 8:00 a.m. - 4:00 p.m. |
| Saturday | Closed |
| Sunday | Closed |
Your Biometrics Appointment: Step by Step
- USCIS mails you a Form I-797C biometric services appointment notice with this ASC's address, date and time.
- Arrive on time with your notice and photo ID. Leave weapons and prohibited items at home; many locations also restrict phone use inside.
- Staff verify your identity, then capture fingerprints, a photo and your signature. The visit usually takes 15-30 minutes.
- Keep the stamped notice as proof of attendance: you may need it later in your case.
Getting There
Driving directions
TRAVELING NORTH Take US-101 North in Los Angeles from James Stewart Avenue. Follow US-101 North and I-405 North to Sepulveda Boulevard. Merge Onto US-101 North. Keep right at the fork to stay on US-101 North. Follow signs for Ventura/Ventura Freeway. Use the right two lanes to take Exit 19A to Merge onto I-405 North toward Sacramento. Take Exit 72 toward Rinaldi Street. Take Rinaldi Street and Hubbard Street to San Fernando Road in San Fernando. Use the right lane to turn left onto Sepulveda Boulevard. Use the right two lanes to turn left onto Rinaldi Street. Use the left two lanes to turn left onto Laurel Canyon Boulevard. Turn right onto Hubbard Street. Turn right onto San Fernando Road. T
Public transportation
Public transportation is available. For more information contact the San Fernando Valley Metropolitan Transportation Authority (METRO) MTA at
Directions provided by the official USCIS office profile.
Frequently Asked Questions
What happens at the San Fernando Application Support Center?
USCIS collects your biometrics: fingerprints, a photograph, and a digital signature. These are used for background checks and to produce documents like green cards and EADs. Appointments typically take 15-30 minutes.
What should I bring to my biometrics appointment?
Bring your Form I-797C appointment notice and a valid government-issued photo ID (passport, driver's license, green card, or EAD). Without both, you may be turned away.
Can I walk in without an appointment?
Officially, ASCs require a scheduled appointment. Some locations accept early walk-ins with a valid notice at their discretion, but this is never guaranteed: attend on your scheduled date if possible.
What if I miss my biometrics appointment?
Follow the rescheduling instructions on your notice or call the USCIS Contact Center at 1-800-375-5283 as soon as possible. Missing the appointment without rescheduling can delay or jeopardize your application.
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