Address: USCIS Application Support Center, Sommerset Plaza, 1655 Broadway, Suite 22, Chula Vista, CA 91911
USCIS Contact Center: 1-800-375-5283
Official USCIS profile last updated: 2023-07-07
Before You Visit
Office Hours
| Day | Hours |
|---|---|
| Monday | 8:00 a.m. - 4:00 p.m. |
| Tuesday | 8:00 a.m. - 4:00 p.m. |
| Wednesday | 8:00 a.m. - 4:00 p.m. |
| Thursday | 8:00 a.m. - 4:00 p.m. |
| Friday | 8:00 a.m. - 4:00 p.m. |
| Saturday | Closed |
| Sunday | Closed |
Your Biometrics Appointment: Step by Step
- USCIS mails you a Form I-797C biometric services appointment notice with this ASC's address, date and time.
- Arrive on time with your notice and photo ID. Leave weapons and prohibited items at home; many locations also restrict phone use inside.
- Staff verify your identity, then capture fingerprints, a photo and your signature. The visit usually takes 15-30 minutes.
- Keep the stamped notice as proof of attendance: you may need it later in your case.
Getting There
Driving directions
TRAVELING NORTH TO THE ASC: Take I-5 North for Main Street in Chula Vista. Take Exit 5B and turn left onto Main Street. Turn left onto Broadway. The Application Support Center is on the right. TRAVELING SOUTHWEST TO ASC FROM OLD SITE: Head South on 3rd Avenue toward Palomar Street. Turn Right onto Palomar Street. Turn left onto Broadway. The Application Support Center is on the left. TRAVELING SOUTH TO THE ASC FROM THE SAN DIEGO INTERNATIONAL AIRPORT: Head Northwest on Airport Terminal Road and keep right. Take the ramp to I-5 downtown. Merge onto North Harbor Drive. Turn left onto West Grape Street. Merge onto I-5 South. Take Exit 5B and turn left onto Main Street. Turn left onto Broadway.
Public transportation
Public transportation is available. For more information contact San Diego Metropolitan Transit System (SDMTS) at 619-557-4555 or email visit the website at www.sdmts.com .
Parking
Public parking is available.
Accessibility
This office is accessible to people with disabilities.
Directions provided by the official USCIS office profile.
Frequently Asked Questions
What happens at the San Diego Application Support Center?
USCIS collects your biometrics: fingerprints, a photograph, and a digital signature. These are used for background checks and to produce documents like green cards and EADs. Appointments typically take 15-30 minutes.
What should I bring to my biometrics appointment?
Bring your Form I-797C appointment notice and a valid government-issued photo ID (passport, driver's license, green card, or EAD). Without both, you may be turned away.
Can I walk in without an appointment?
Officially, ASCs require a scheduled appointment. Some locations accept early walk-ins with a valid notice at their discretion, but this is never guaranteed: attend on your scheduled date if possible.
What if I miss my biometrics appointment?
Follow the rescheduling instructions on your notice or call the USCIS Contact Center at 1-800-375-5283 as soon as possible. Missing the appointment without rescheduling can delay or jeopardize your application.
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