Address: USCIS Application Support Center, 2000 SE Loop 410, Suite 115, San Antonio, TX 78220-4924
USCIS Contact Center: 1-800-375-5283
Official USCIS profile last updated: 2023-07-07
Before You Visit
Office Hours
| Day | Hours |
|---|---|
| Monday | 8:00 a.m. - 4:00 p.m. |
| Tuesday | 8:00 a.m. - 4:00 p.m. |
| Wednesday | 8:00 a.m. - 4:00 p.m. |
| Thursday | 8:00 a.m. - 4:00 p.m. |
| Friday | 8:00 a.m. - 4:00 p.m. |
| Saturday | Closed |
| Sunday | Closed |
Your Biometrics Appointment: Step by Step
- USCIS mails you a Form I-797C biometric services appointment notice with this ASC's address, date and time.
- Arrive on time with your notice and photo ID. Leave weapons and prohibited items at home; many locations also restrict phone use inside.
- Staff verify your identity, then capture fingerprints, a photo and your signature. The visit usually takes 15-30 minutes.
- Keep the stamped notice as proof of attendance: you may need it later in your case.
Getting There
Driving directions
TRAVELING NORTH Take I-37 North. Take Exit 133 to merge onto I-410 North. Take Exit 35 for US 87/Rigsby Avenue toward Victoria. Merge onto SE Loop 410/I-410 access road. The Application Support Center (ASC) is on the right. TRAVELING SOUTH Take US-281 South. Use the second from the right lane to take I-410 West Exit. Keep left at the fork. Follow signs for Interstate 410 East and Merge onto I-410 East. Take I-35 South/I-410 South Exit toward San Antonio/Randolph Boulevard/Windcrest. Keep left and merge onto I-35 South/I-410 South. Keep right at the fork to continue on I-410 South. Take Exit 35 toward US 87/Rigsby Avenue/Victoria. Drive to SE loop 410/I-410 Access Road. Merge onto SE loop 410
Parking
There is parking available.
Accessibility
This office is accessible to people with disabilities. Parking is also available for people with disabilities.
Directions provided by the official USCIS office profile.
Frequently Asked Questions
What happens at the San Antonio Application Support Center?
USCIS collects your biometrics: fingerprints, a photograph, and a digital signature. These are used for background checks and to produce documents like green cards and EADs. Appointments typically take 15-30 minutes.
What should I bring to my biometrics appointment?
Bring your Form I-797C appointment notice and a valid government-issued photo ID (passport, driver's license, green card, or EAD). Without both, you may be turned away.
Can I walk in without an appointment?
Officially, ASCs require a scheduled appointment. Some locations accept early walk-ins with a valid notice at their discretion, but this is never guaranteed: attend on your scheduled date if possible.
What if I miss my biometrics appointment?
Follow the rescheduling instructions on your notice or call the USCIS Contact Center at 1-800-375-5283 as soon as possible. Missing the appointment without rescheduling can delay or jeopardize your application.
See all USCIS offices in Texas →