Address: USCIS Application Support Center, 790 Sandhill Road, Reno, NV 89521
USCIS Contact Center: 1-800-375-5283
Official USCIS profile last updated: 2023-07-07
Before You Visit
Office Hours
| Day | Hours |
|---|---|
| Monday | 8:00 a.m. - 4:00 p.m. |
| Tuesday | 8:00 a.m. - 4:00 p.m. |
| Wednesday | 8:00 a.m. - 4:00 p.m. |
| Thursday | 8:00 a.m. - 4:00 p.m. |
| Friday | 8:00 a.m. - 4:00 p.m. |
| Saturday | Closed |
| Sunday | Closed |
Your Biometrics Appointment: Step by Step
- USCIS mails you a Form I-797C biometric services appointment notice with this ASC's address, date and time.
- Arrive on time with your notice and photo ID. Leave weapons and prohibited items at home; many locations also restrict phone use inside.
- Staff verify your identity, then capture fingerprints, a photo and your signature. The visit usually takes 15-30 minutes.
- Keep the stamped notice as proof of attendance: you may need it later in your case.
Getting There
Driving directions
From the East: Take Interstate 80 West toward Reno. Merge onto US-395 South via Exit 15 toward Carson City. Take Exit 60 for South Meadows Parkway. Turn left onto South Meadows Parkway. Turn left onto Double R Boulevard. Turn right onto Sandhill Road. 790 Sandhill Road is on the right. From the West: Take Interstate 80 East toward Reno. Merge onto US-395 South via Exit 15 toward Carson City. Take Exit 60 for South Meadows Parkway. Turn left onto South Meadows Parkway. Turn left onto Double R Boulevard. Turn right onto Sandhill Road. 790 Sandhill Road is on the right.
Public transportation
From Reno, take Rapid/Rapid Connect to Meadowood Mall and transfer to Bus Route number 56. From Sparks, take Bus Route number 54 and transfer to Bus Route number 56.
Parking
There is limited free public parking available in the front of the office.
Accessibility
This office is accessible to people with disabilities.
Directions provided by the official USCIS office profile.
Frequently Asked Questions
What happens at the Reno Application Support Center?
USCIS collects your biometrics: fingerprints, a photograph, and a digital signature. These are used for background checks and to produce documents like green cards and EADs. Appointments typically take 15-30 minutes.
What should I bring to my biometrics appointment?
Bring your Form I-797C appointment notice and a valid government-issued photo ID (passport, driver's license, green card, or EAD). Without both, you may be turned away.
Can I walk in without an appointment?
Officially, ASCs require a scheduled appointment. Some locations accept early walk-ins with a valid notice at their discretion, but this is never guaranteed: attend on your scheduled date if possible.
What if I miss my biometrics appointment?
Follow the rescheduling instructions on your notice or call the USCIS Contact Center at 1-800-375-5283 as soon as possible. Missing the appointment without rescheduling can delay or jeopardize your application.
See all USCIS offices in Nevada →