Address: USCIS Application Support Center, 2255 Haines Avenue, Suite 214, Haines Station Shopping Center, Rapid City, SD 57701
USCIS Contact Center: 1-800-375-5283
Official USCIS profile last updated: 2023-07-07
Before You Visit
Office Hours
| Day | Hours |
|---|---|
| Monday | 8:00 a.m. - 4:00 p.m. |
| Tuesday | 8:00 a.m. - 4:00 p.m. |
| Wednesday | 8:00 a.m. - 4:00 p.m. |
| Thursday | 8:00 a.m. - 4:00 p.m. |
| Friday | 8:00 a.m. - 4:00 p.m. |
| Saturday | Closed |
| Sunday | Closed |
Your Biometrics Appointment: Step by Step
- USCIS mails you a Form I-797C biometric services appointment notice with this ASC's address, date and time.
- Arrive on time with your notice and photo ID. Leave weapons and prohibited items at home; many locations also restrict phone use inside.
- Staff verify your identity, then capture fingerprints, a photo and your signature. The visit usually takes 15-30 minutes.
- Keep the stamped notice as proof of attendance: you may need it later in your case.
Getting There
Driving directions
From SD-79 North: Merge onto US-16 Bypass East/SD-79 North toward Interstate 90 North. Merge onto Interstate 90 West/US-14 West/SD-79 North by taking the exit on the left. Take Exit 58 for Haines Avenue. Keep right at the fork to go onto Haines Avenue. From SD-79 South: Turn right onto SD-34/SD-79/206th Street. Continue to follow SD-34West/SD-79 South. Turn left onto Junction Avenue/Interstate 90. Merge onto Interstate 90 East/US-14 East/SD-79 South using the ramp on the left. Take Exit 58 for Haines Avenue. Keep left at the fork in the ramp. Turn left onto Haines Avenue. From Interstate 90 East: Take Exit 58 for Haines Avenue. Keep left at the fork in the ramp. Turn left onto Haines Avenue.
Parking
Parking is available.
Accessibility
This office is accessible to people with disabilities.
Directions provided by the official USCIS office profile.
Frequently Asked Questions
What happens at the Rapid City Application Support Center?
USCIS collects your biometrics: fingerprints, a photograph, and a digital signature. These are used for background checks and to produce documents like green cards and EADs. Appointments typically take 15-30 minutes.
What should I bring to my biometrics appointment?
Bring your Form I-797C appointment notice and a valid government-issued photo ID (passport, driver's license, green card, or EAD). Without both, you may be turned away.
Can I walk in without an appointment?
Officially, ASCs require a scheduled appointment. Some locations accept early walk-ins with a valid notice at their discretion, but this is never guaranteed: attend on your scheduled date if possible.
What if I miss my biometrics appointment?
Follow the rescheduling instructions on your notice or call the USCIS Contact Center at 1-800-375-5283 as soon as possible. Missing the appointment without rescheduling can delay or jeopardize your application.
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