Address: USCIS Application Support Center, 10954 Chapel Hill Road, Suite 101, Morrisville, NC 27560
USCIS Contact Center: 1-800-375-5283
Official USCIS profile last updated: 2023-07-07
Before You Visit
Office Hours
| Day | Hours |
|---|---|
| Monday | 8:00 a.m. - 4:00 p.m. |
| Tuesday | 8:00 a.m. - 4:00 p.m. |
| Wednesday | 8:00 a.m. - 4:00 p.m. |
| Thursday | 8:00 a.m. - 4:00 p.m. |
| Friday | 8:00 a.m. - 4:00 p.m. |
| Saturday | Closed |
| Sunday | Closed |
Your Biometrics Appointment: Step by Step
- USCIS mails you a Form I-797C biometric services appointment notice with this ASC's address, date and time.
- Arrive on time with your notice and photo ID. Leave weapons and prohibited items at home; many locations also restrict phone use inside.
- Staff verify your identity, then capture fingerprints, a photo and your signature. The visit usually takes 15-30 minutes.
- Keep the stamped notice as proof of attendance: you may need it later in your case.
Getting There
Driving directions
Traveling From the North: Take 1-85 South to Exit 178, US-70 toward Raleigh-Durham Airport. Merge onto I-540 West via exit 293 toward I-40 Raleigh-Durham Airport and continue on NC-540 West. Take Exit 69 toward Cary/Chapel Hill. Turn left onto NC-54/Chapel Hill Road and turn left onto Carrington Mill Boulevard. Take the first right into the Market at Perimeter Park Shopping Center. The Application Support Center is the second building on the right. You will be at the rear of the building. The entrance is at the front of the building. Traveling From the South: Take I-95 North to Exit 81 I-40 West toward Raleigh. Merge left onto NC-540 via exit 283A toward US-64/Apex/Pittsboro. Take Exit 69 to
Public transportation
Public Transportation is available. For more information contact Capital Area Transit at 4104 Poole Road Raleigh, NC or 919-485-7433.
Parking
There is public parking available.
Accessibility
This office is accessible to people with disabilities.
Directions provided by the official USCIS office profile.
Frequently Asked Questions
What happens at the Raleigh Application Support Center?
USCIS collects your biometrics: fingerprints, a photograph, and a digital signature. These are used for background checks and to produce documents like green cards and EADs. Appointments typically take 15-30 minutes.
What should I bring to my biometrics appointment?
Bring your Form I-797C appointment notice and a valid government-issued photo ID (passport, driver's license, green card, or EAD). Without both, you may be turned away.
Can I walk in without an appointment?
Officially, ASCs require a scheduled appointment. Some locations accept early walk-ins with a valid notice at their discretion, but this is never guaranteed: attend on your scheduled date if possible.
What if I miss my biometrics appointment?
Follow the rescheduling instructions on your notice or call the USCIS Contact Center at 1-800-375-5283 as soon as possible. Missing the appointment without rescheduling can delay or jeopardize your application.
See all USCIS offices in North Carolina →