Address: USCIS Application Support Center, 207 Gannett Drive, South Portland, ME 04106
USCIS Contact Center: 1-800-375-5283
Official USCIS profile last updated: 2023-07-07
Before You Visit
Office Hours
| Day | Hours |
|---|---|
| Monday | 8:00 a.m. - 4:00 p.m. |
| Tuesday | 8:00 a.m. - 4:00 p.m. |
| Wednesday | 8:00 a.m. - 4:00 p.m. |
| Thursday | 8:00 a.m. - 4:00 p.m. |
| Friday | 8:00 a.m. - 4:00 p.m. |
| Saturday | Closed |
| Sunday | Closed |
Your Biometrics Appointment: Step by Step
- USCIS mails you a Form I-797C biometric services appointment notice with this ASC's address, date and time.
- Arrive on time with your notice and photo ID. Leave weapons and prohibited items at home; many locations also restrict phone use inside.
- Staff verify your identity, then capture fingerprints, a photo and your signature. The visit usually takes 15-30 minutes.
- Keep the stamped notice as proof of attendance: you may need it later in your case.
Getting There
Driving directions
Take Interstate 95/Maine Turnpike. Get off at Exit 45 (formally Exit 7). As you pass thru the toll plaza, bear right towards Maine Mall Road. At the first intersection, turn left. At the second traffic light, turn right onto Cummings Street. Go straight on Cummings Street through one traffic light. Take the first left onto Gannett Drive. Go one quarter mile. The USCIS building is on the Right, just beyond the Kennebec Girl Scout Council Building.
Public transportation
The South Portland Bus route has a stop near the office. The current bus route is 24A and 24B. Please visit southportland.org . to check for the current schedule.
Parking
There is public parking available in the area of the office.
Accessibility
This office is accessible to people with disabilities.
Directions provided by the official USCIS office profile.
Frequently Asked Questions
What happens at the Portland Application Support Center?
USCIS collects your biometrics: fingerprints, a photograph, and a digital signature. These are used for background checks and to produce documents like green cards and EADs. Appointments typically take 15-30 minutes.
What should I bring to my biometrics appointment?
Bring your Form I-797C appointment notice and a valid government-issued photo ID (passport, driver's license, green card, or EAD). Without both, you may be turned away.
Can I walk in without an appointment?
Officially, ASCs require a scheduled appointment. Some locations accept early walk-ins with a valid notice at their discretion, but this is never guaranteed: attend on your scheduled date if possible.
What if I miss my biometrics appointment?
Follow the rescheduling instructions on your notice or call the USCIS Contact Center at 1-800-375-5283 as soon as possible. Missing the appointment without rescheduling can delay or jeopardize your application.
See all USCIS offices in Maine →