Address: USCIS Application Support Center, 1330 South 16th Street, Phoenix, AZ 85034
USCIS Contact Center: 1-800-375-5283
Official USCIS profile last updated: 2023-07-07
Before You Visit
Office Hours
| Day | Hours |
|---|---|
| Monday | 8:00 a.m. - 4:00 p.m. |
| Tuesday | 8:00 a.m. - 4:00 p.m. |
| Wednesday | 8:00 a.m. - 4:00 p.m. |
| Thursday | 8:00 a.m. - 4:00 p.m. |
| Friday | 8:00 a.m. - 4:00 p.m. |
| Saturday | Closed |
| Sunday | Closed |
Your Biometrics Appointment: Step by Step
- USCIS mails you a Form I-797C biometric services appointment notice with this ASC's address, date and time.
- Arrive on time with your notice and photo ID. Leave weapons and prohibited items at home; many locations also restrict phone use inside.
- Staff verify your identity, then capture fingerprints, a photo and your signature. The visit usually takes 15-30 minutes.
- Keep the stamped notice as proof of attendance: you may need it later in your case.
Getting There
Driving directions
Traveling South To The ASC: Take AZ-51 South. Follow signs to get on Interstate 10 East toward Tucson. Merge onto Interstate 10 East. Take Exit 148 for Washington Street toward Jefferson Street. Turn right onto East Washington Street. Turn left onto South 16th Street. The ASC is on the right. Traveling East To The ASC: Take Interstate 10 East. Take Exit 143B and merge onto Interstate 17 South/US-60 East/Interstate 10. Take Exit 195A toward 16th Street. Turn left onto South 16th Street. The ASC is on the left.
Public transportation
The bus stop closest to the office is at the corner of 16th Street and Buckeye Road, located on the adjacent block from the office. For more information on public transportation contact Bus Zero or the Red line.
Parking
Free public and handicap parking is available.
Accessibility
This office is accessible to people with disabilities.
Directions provided by the official USCIS office profile.
Frequently Asked Questions
What happens at the Phoenix Application Support Center?
USCIS collects your biometrics: fingerprints, a photograph, and a digital signature. These are used for background checks and to produce documents like green cards and EADs. Appointments typically take 15-30 minutes.
What should I bring to my biometrics appointment?
Bring your Form I-797C appointment notice and a valid government-issued photo ID (passport, driver's license, green card, or EAD). Without both, you may be turned away.
Can I walk in without an appointment?
Officially, ASCs require a scheduled appointment. Some locations accept early walk-ins with a valid notice at their discretion, but this is never guaranteed: attend on your scheduled date if possible.
What if I miss my biometrics appointment?
Follow the rescheduling instructions on your notice or call the USCIS Contact Center at 1-800-375-5283 as soon as possible. Missing the appointment without rescheduling can delay or jeopardize your application.
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