Address: USCIS Application Support Center, 8000 Edgewater Drive, Suite 170, Oakland, CA 94621-2042
USCIS Contact Center: 1-800-375-5283
Official USCIS profile last updated: 2023-07-07
Before You Visit
Office Hours
| Day | Hours |
|---|---|
| Monday | 8:00 a.m. - 4:00 p.m. |
| Tuesday | 8:00 a.m. - 4:00 p.m. |
| Wednesday | 8:00 a.m. - 4:00 p.m. |
| Thursday | 8:00 a.m. - 4:00 p.m. |
| Friday | 8:00 a.m. - 4:00 p.m. |
| Saturday | Closed |
| Sunday | Closed |
Your Biometrics Appointment: Step by Step
- USCIS mails you a Form I-797C biometric services appointment notice with this ASC's address, date and time.
- Arrive on time with your notice and photo ID. Leave weapons and prohibited items at home; many locations also restrict phone use inside.
- Staff verify your identity, then capture fingerprints, a photo and your signature. The visit usually takes 15-30 minutes.
- Keep the stamped notice as proof of attendance: you may need it later in your case.
Getting There
Driving directions
Traveling North from Hayward on Interstate 880 North: Take Exit 36 toward Hegenberger Road/Coliseum. Turn left at Edes Avenue. Take the 1st left onto Hegenberger Road. Turn right at Edgewater Drive. The Application Support Center is on the right. Traveling South from Berkeley on Interstate 880 South (from Berkeley): Take Exit 36 for Hegenberger Road toward Coliseum/Oakland Airport. Turn right onto Hegenberger Road. Turn right at Edgewater Drive. The Application Support Center is on the right. Traveling East from San Francisco: Take Interstate 80 East toward Bay Bridge/Oakland. Take the exit for Interstate 880 South toward Alameda/San Jose. Take Exit 36 for Hegenberger Road toward Coliseum/Oa
Public transportation
Information is not available.
Accessibility
This office is accessible to people with disabilities.
Directions provided by the official USCIS office profile.
Frequently Asked Questions
What happens at the Oakland Application Support Center?
USCIS collects your biometrics: fingerprints, a photograph, and a digital signature. These are used for background checks and to produce documents like green cards and EADs. Appointments typically take 15-30 minutes.
What should I bring to my biometrics appointment?
Bring your Form I-797C appointment notice and a valid government-issued photo ID (passport, driver's license, green card, or EAD). Without both, you may be turned away.
Can I walk in without an appointment?
Officially, ASCs require a scheduled appointment. Some locations accept early walk-ins with a valid notice at their discretion, but this is never guaranteed: attend on your scheduled date if possible.
What if I miss my biometrics appointment?
Follow the rescheduling instructions on your notice or call the USCIS Contact Center at 1-800-375-5283 as soon as possible. Missing the appointment without rescheduling can delay or jeopardize your application.
See all USCIS offices in California →