Address: USCIS Application Support Center, 1400 Donelson Pike, Suite B-13, Nashville, TN 37217
USCIS Contact Center: 1-800-375-5283
Official USCIS profile last updated: 2023-07-07
Before You Visit
Office Hours
| Day | Hours |
|---|---|
| Monday | 8:00 a.m. - 4:00 p.m. |
| Tuesday | 8:00 a.m. - 4:00 p.m. |
| Wednesday | 8:00 a.m. - 4:00 p.m. |
| Thursday | 8:00 a.m. - 4:00 p.m. |
| Friday | 8:00 a.m. - 4:00 p.m. |
| Saturday | Closed |
| Sunday | Closed |
Your Biometrics Appointment: Step by Step
- USCIS mails you a Form I-797C biometric services appointment notice with this ASC's address, date and time.
- Arrive on time with your notice and photo ID. Leave weapons and prohibited items at home; many locations also restrict phone use inside.
- Staff verify your identity, then capture fingerprints, a photo and your signature. The visit usually takes 15-30 minutes.
- Keep the stamped notice as proof of attendance: you may need it later in your case.
Getting There
Driving directions
From Interstate 65 North: Take exit 78 for Harding Place/TN-255. Turn right onto Harding Place/TN-255. Turn left onto Donelson Pike/TN-255. The office is at 1400 Donelson Pike. From Interstate 24 East: Take exit 52 and merge onto Murfreesboro Pike/US-41 South/US-705 East/TN-1 East. Take a slight right onto Donelson Pike/TN-255. The office is at 1400 Donelson Pike. From Interstate 40 East: Take exit 216 for Donelson Pike/TN-255 toward International Airport South. The office is at 1400 Donelson Pike. From Interstate 40 West: Take exit 216 for Donelson Pike/TN-255 toward International Airport South. Turn left onto Donelson Pike/TN-255 South. The office is at 1400 Donelson Pike.
Parking
Parking is available.
Accessibility
This office is accessible to people with disabilities.
Directions provided by the official USCIS office profile.
Frequently Asked Questions
What happens at the Nashville Application Support Center?
USCIS collects your biometrics: fingerprints, a photograph, and a digital signature. These are used for background checks and to produce documents like green cards and EADs. Appointments typically take 15-30 minutes.
What should I bring to my biometrics appointment?
Bring your Form I-797C appointment notice and a valid government-issued photo ID (passport, driver's license, green card, or EAD). Without both, you may be turned away.
Can I walk in without an appointment?
Officially, ASCs require a scheduled appointment. Some locations accept early walk-ins with a valid notice at their discretion, but this is never guaranteed: attend on your scheduled date if possible.
What if I miss my biometrics appointment?
Follow the rescheduling instructions on your notice or call the USCIS Contact Center at 1-800-375-5283 as soon as possible. Missing the appointment without rescheduling can delay or jeopardize your application.
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