Address: USCIS Application Support Center, 7174 US Highway 64, Suite 119, Bartlett, TN 38133
USCIS Contact Center: 1-800-375-5283
Official USCIS profile last updated: 2023-07-07
Before You Visit
Office Hours
| Day | Hours |
|---|---|
| Monday | 8:00 a.m. - 4:00 p.m. |
| Tuesday | 8:00 a.m. - 4:00 p.m. |
| Wednesday | 8:00 a.m. - 4:00 p.m. |
| Thursday | 8:00 a.m. - 4:00 p.m. |
| Friday | 8:00 a.m. - 4:00 p.m. |
| Saturday | Closed |
| Sunday | Closed |
Your Biometrics Appointment: Step by Step
- USCIS mails you a Form I-797C biometric services appointment notice with this ASC's address, date and time.
- Arrive on time with your notice and photo ID. Leave weapons and prohibited items at home; many locations also restrict phone use inside.
- Staff verify your identity, then capture fingerprints, a photo and your signature. The visit usually takes 15-30 minutes.
- Keep the stamped notice as proof of attendance: you may need it later in your case.
Getting There
Driving directions
Traveling North from Oxford, MS: Take US-278 West. Merge onto Interstate 55 North. Take Exit 6A for Interstate 240 East toward Nashville. Take Exit 12C for Interstate 40 East. Take Exit 15B for Appling Road. Turn left onto Appling Road. Turn left onto Stage Road. The Application Support Center is on the right. Traveling South from Blytheville, AR: Take Interstate 55 South. Merge onto Interstate 40 East toward Memphis and Nashville. Keep Left to Stay on Interstate 40. Take Exit 15B for Appling Road. Turn Left onto Appling Road. Continue on Appling Road. Turn left onto Stage Road. The Application Support Center is on the right. Traveling East from Memphis: Take Interstate 40 East toward Nashvi
Public transportation
For directions by public transportation, please call the Memphis Area Transit Authority at 901-274-6282 or visit the website at www.matatransit.com To see a map of the Route 40 bus lines click here .
Parking
There is public parking available in the area near the office.
Accessibility
This office is accessible to people with disabilities.
Directions provided by the official USCIS office profile.
Frequently Asked Questions
What happens at the Memphis Application Support Center?
USCIS collects your biometrics: fingerprints, a photograph, and a digital signature. These are used for background checks and to produce documents like green cards and EADs. Appointments typically take 15-30 minutes.
What should I bring to my biometrics appointment?
Bring your Form I-797C appointment notice and a valid government-issued photo ID (passport, driver's license, green card, or EAD). Without both, you may be turned away.
Can I walk in without an appointment?
Officially, ASCs require a scheduled appointment. Some locations accept early walk-ins with a valid notice at their discretion, but this is never guaranteed: attend on your scheduled date if possible.
What if I miss my biometrics appointment?
Follow the rescheduling instructions on your notice or call the USCIS Contact Center at 1-800-375-5283 as soon as possible. Missing the appointment without rescheduling can delay or jeopardize your application.
See all USCIS offices in Tennessee →