Address: USCIS Application Support Center, 220 South Bicentennial Boulevard, Suite C, McAllen, TX 78501-7019
USCIS Contact Center: 1-800-375-5283
Official USCIS profile last updated: 2023-07-07
Before You Visit
Office Hours
| Day | Hours |
|---|---|
| Monday | 8:00 a.m. - 4:00 p.m. |
| Tuesday | 8:00 a.m. - 4:00 p.m. |
| Wednesday | 8:00 a.m. - 4:00 p.m. |
| Thursday | 8:00 a.m. - 4:00 p.m. |
| Friday | 8:00 a.m. - 4:00 p.m. |
| Saturday | Closed |
| Sunday | Closed |
Your Biometrics Appointment: Step by Step
- USCIS mails you a Form I-797C biometric services appointment notice with this ASC's address, date and time.
- Arrive on time with your notice and photo ID. Leave weapons and prohibited items at home; many locations also restrict phone use inside.
- Staff verify your identity, then capture fingerprints, a photo and your signature. The visit usually takes 15-30 minutes.
- Keep the stamped notice as proof of attendance: you may need it later in your case.
Getting There
Driving directions
From the West, take Expressway 83 to the 23rd street exit. Turn left at the stoplight. Continue north on 23rd Street. Turn right onto Business Highway 83. Turn right onto Bicentennial. Go 2 blocks. The Application Support Center is on the right, between Beaumont and Chicago Streets. From the East, take Expressway 83 to the Main Street/23rd Street exit. Go West on Frontage Road. Turn right onto Bicentennial. Travel north and pass two stoplights. Take a left onto Chicago Street. The Application Support Center is located between Chicago and Beaumont Streets on the west (left) side of Bicentennial.
Public transportation
For information on public transportation contact the McAllen Express Transit at (956)688-3510.
Parking
There is limited parking and only one parking space available for people with disabilities at this office.
Accessibility
This office is accessible to people with disabilities. Please note that the front doors do not have an automatic door button. Someone has to hold the front doors open.
Directions provided by the official USCIS office profile.
Frequently Asked Questions
What happens at the McAllen Application Support Center?
USCIS collects your biometrics: fingerprints, a photograph, and a digital signature. These are used for background checks and to produce documents like green cards and EADs. Appointments typically take 15-30 minutes.
What should I bring to my biometrics appointment?
Bring your Form I-797C appointment notice and a valid government-issued photo ID (passport, driver's license, green card, or EAD). Without both, you may be turned away.
Can I walk in without an appointment?
Officially, ASCs require a scheduled appointment. Some locations accept early walk-ins with a valid notice at their discretion, but this is never guaranteed: attend on your scheduled date if possible.
What if I miss my biometrics appointment?
Follow the rescheduling instructions on your notice or call the USCIS Contact Center at 1-800-375-5283 as soon as possible. Missing the appointment without rescheduling can delay or jeopardize your application.
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