Address: USCIS Application Support Center, 601 West Broadway, Suite 636, Louisville, KY 40202
USCIS Contact Center: 1-800-375-5283
Official USCIS profile last updated: 2026-04-23
Before You Visit
Office Hours
| Day | Hours |
|---|---|
| Monday | 8:00 a.m. - 4:00 p.m. |
| Tuesday | 8:00 a.m. - 4:00 p.m. |
| Wednesday | 8:00 a.m. - 4:00 p.m. |
| Thursday | 8:00 a.m. - 4:00 p.m. |
| Friday | 8:00 a.m. - 4:00 p.m. |
| Saturday | Closed |
| Sunday | Closed |
Your Biometrics Appointment: Step by Step
- USCIS mails you a Form I-797C biometric services appointment notice with this ASC's address, date and time.
- Arrive on time with your notice and photo ID. Leave weapons and prohibited items at home; many locations also restrict phone use inside.
- Staff verify your identity, then capture fingerprints, a photo and your signature. The visit usually takes 15-30 minutes.
- Keep the stamped notice as proof of attendance: you may need it later in your case.
Getting There
Driving directions
Traveling North from old ASC: Take I-65 North to East Jacob Street. Take Exit 136A from 1-65 North. Merge onto I-65 North (Parts of this road may be closed at certain times of the day.) Take Exit 136A toward Broadway/Chestnut Street. Turn left onto East Jacob Street. Turn right onto South Second Street. Turn left at the first cross street onto West Broadway. The Application Support Center (ASC) is on the right. Traveling South from Palmyra: Head toward Indianas historic pathways Southspur/Main Street. Turn right onto US-150 East/Indianas historic Pathways South Spur/Main Street. Continue to follow I-64 East, entering Kentucky. Take Exit 4 toward Ninth Street. Continue onto South Ninth St
Public transportation
Transit Authority of River City (TARC) operates buses, trolleys and shuttles in Louisville Metro Area and parts of Indiana Metro. 1000 West Broadway Louisville, KY 40203 502-585-1235 For more information visit www.ridetarc.org or send an email to [email protected]
Parking
This office is accessible to people with disabilities. Parking also available for people with disabilities.
Directions provided by the official USCIS office profile.
Frequently Asked Questions
What happens at the Louisville Application Support Center?
USCIS collects your biometrics: fingerprints, a photograph, and a digital signature. These are used for background checks and to produce documents like green cards and EADs. Appointments typically take 15-30 minutes.
What should I bring to my biometrics appointment?
Bring your Form I-797C appointment notice and a valid government-issued photo ID (passport, driver's license, green card, or EAD). Without both, you may be turned away.
Can I walk in without an appointment?
Officially, ASCs require a scheduled appointment. Some locations accept early walk-ins with a valid notice at their discretion, but this is never guaranteed: attend on your scheduled date if possible.
What if I miss my biometrics appointment?
Follow the rescheduling instructions on your notice or call the USCIS Contact Center at 1-800-375-5283 as soon as possible. Missing the appointment without rescheduling can delay or jeopardize your application.
See all USCIS offices in Kentucky →