Address: USCIS Application Support Center, 754 River Rock Drive, Suite 101, Helena, MT 59602
USCIS Contact Center: 1-800-375-5283
Official USCIS profile last updated: 2024-10-09
Before You Visit
Office Hours
| Day | Hours |
|---|---|
| Monday | 8:00 a.m. - 4:00 p.m. |
| Tuesday | 8:00 a.m. - 4:00 p.m. |
| Wednesday | 8:00 a.m. - 4:00 p.m. |
| Thursday | 8:00 a.m. - 4:00 p.m. |
| Friday | 8:00 a.m. - 4:00 p.m. |
| Saturday | Closed |
| Sunday | Closed |
Your Biometrics Appointment: Step by Step
- USCIS mails you a Form I-797C biometric services appointment notice with this ASC's address, date and time.
- Arrive on time with your notice and photo ID. Leave weapons and prohibited items at home; many locations also restrict phone use inside.
- Staff verify your identity, then capture fingerprints, a photo and your signature. The visit usually takes 15-30 minutes.
- Keep the stamped notice as proof of attendance: you may need it later in your case.
Getting There
Driving directions
TRAVELING NORTH Head North on Interstate 15 South. Merge right onto Custer Exit Ramp. Turn left onto East Custer Avenue. Turn right onto McHugh Drive/McHugh Lane. Turn right onto River Rock Drive. The Application Support Center is on the left. TRAVELING SOUTH FROM HELENA VALLEY Head Southeast on Montana Avenue. Turn right onto West Custer Avenue. Turn right onto McHugh Drive/McHugh Lane. Turn right onto River Rock Drive. The Application Support Center is on the left. TRAVELING EAST Head East on West Custer Avenue toward Henderson Street. Turn right onto McHugh Drive/McHugh Lane. Turn right onto River Rock Drive. The Application Support Center is on the left. TRAVELING WEST FROM THE OLD ASC S
Public transportation
Public transportation is available. For more information contact the Helena Area Transit Service (HATS), 1415 North Montana Avenue, Helena, MT 59601. Visit the website at www.helenamt.gov/Departments/Transportation-Systems/Capital-Transit
Parking
Parking is available.
Accessibility
This office is accessible to people with disabilities..
Directions provided by the official USCIS office profile.
Frequently Asked Questions
What happens at the Helena Application Support Center?
USCIS collects your biometrics: fingerprints, a photograph, and a digital signature. These are used for background checks and to produce documents like green cards and EADs. Appointments typically take 15-30 minutes.
What should I bring to my biometrics appointment?
Bring your Form I-797C appointment notice and a valid government-issued photo ID (passport, driver's license, green card, or EAD). Without both, you may be turned away.
Can I walk in without an appointment?
Officially, ASCs require a scheduled appointment. Some locations accept early walk-ins with a valid notice at their discretion, but this is never guaranteed: attend on your scheduled date if possible.
What if I miss my biometrics appointment?
Follow the rescheduling instructions on your notice or call the USCIS Contact Center at 1-800-375-5283 as soon as possible. Missing the appointment without rescheduling can delay or jeopardize your application.
See all USCIS offices in Montana →