Address: USCIS Application Support Center, Glenmont Plaza, 12331 Georgia Avenue, Suite C, Wheaton, MD 20906-3646
USCIS Contact Center: 1-800-375-5283
Official USCIS profile last updated: 2023-07-07
Before You Visit
Office Hours
| Day | Hours |
|---|---|
| Monday | 8:00 a.m. - 4:00 p.m. |
| Tuesday | 8:00 a.m. - 4:00 p.m. |
| Wednesday | 8:00 a.m. - 4:00 p.m. |
| Thursday | 8:00 a.m. - 4:00 p.m. |
| Friday | 8:00 a.m. - 4:00 p.m. |
| Saturday | Closed |
| Sunday | Closed |
Your Biometrics Appointment: Step by Step
- USCIS mails you a Form I-797C biometric services appointment notice with this ASC's address, date and time.
- Arrive on time with your notice and photo ID. Leave weapons and prohibited items at home; many locations also restrict phone use inside.
- Staff verify your identity, then capture fingerprints, a photo and your signature. The visit usually takes 15-30 minutes.
- Keep the stamped notice as proof of attendance: you may need it later in your case.
Getting There
Driving directions
From I-495, get off at exit 31, for Georgia Avenue. Head north on Georgia Avenue (Route 97) toward Glenmont Plaza. Just after the intersection at Randolph Road, the Application Support Center is on the right. From points north, take Route 97 to Glenmont Plaza. Just after the intersection of Routes 97 and 182, the Application Support Center is on the left.
Public transportation
Metro: Take the Red Line to the Glenmont Station. Proceed south when you leave the Metro station (toward KFC & 7-11) and cross Layhill Road. The Application Support Center is straight ahead in Glenmont Plaza, next to Pizza Hut. Metro Bus number C7 and C9 and Montgomery County Ride On Bus (Route 31) stop on Randolph Road in front of Glenmont Plaza.
Parking
Parking is available at this office.
Accessibility
This office is accessible to people with disabilities.
Directions provided by the official USCIS office profile.
Frequently Asked Questions
What happens at the Glenmont Application Support Center?
USCIS collects your biometrics: fingerprints, a photograph, and a digital signature. These are used for background checks and to produce documents like green cards and EADs. Appointments typically take 15-30 minutes.
What should I bring to my biometrics appointment?
Bring your Form I-797C appointment notice and a valid government-issued photo ID (passport, driver's license, green card, or EAD). Without both, you may be turned away.
Can I walk in without an appointment?
Officially, ASCs require a scheduled appointment. Some locations accept early walk-ins with a valid notice at their discretion, but this is never guaranteed: attend on your scheduled date if possible.
What if I miss my biometrics appointment?
Follow the rescheduling instructions on your notice or call the USCIS Contact Center at 1-800-375-5283 as soon as possible. Missing the appointment without rescheduling can delay or jeopardize your application.
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