Address: USCIS Application Support Center, 17843 Colima Road, City of Industry, CA 91748
USCIS Contact Center: 1-800-375-5283
Official USCIS profile last updated: 2024-04-11
Before You Visit
Office Hours
| Day | Hours |
|---|---|
| Monday | 8:00 a.m. - 4:00 p.m. |
| Tuesday | 8:00 a.m. - 4:00 p.m. |
| Wednesday | 8:00 a.m. - 4:00 p.m. |
| Thursday | 8:00 a.m. - 4:00 p.m. |
| Friday | 8:00 a.m. - 4:00 p.m. |
| Saturday | Closed |
| Sunday | Closed |
Your Biometrics Appointment: Step by Step
- USCIS mails you a Form I-797C biometric services appointment notice with this ASC's address, date and time.
- Arrive on time with your notice and photo ID. Leave weapons and prohibited items at home; many locations also restrict phone use inside.
- Staff verify your identity, then capture fingerprints, a photo and your signature. The visit usually takes 15-30 minutes.
- Keep the stamped notice as proof of attendance: you may need it later in your case.
Getting There
Driving directions
TRAVELING NORTHEAST Head Northwest on Washington Boulevard toward Rosemead Boulevard Turn right onto Rosemead Boulevard Turn right onto Whittier Boulevard (Pass by Taco Bell (on the right) Continue straight, stay in the right lane. Take the ramp onto I-605 going North Merge onto I-605 North Use the right 3 lanes to take Exit 19 to merge onto CA-60/Pomona Freeway toward Pomona. Use the right 2 lanes to take Exit 18 for Azusa Avenue. Continue straight. 1Turn left onto Castleton Street. Continue onto Castleton Street. Turn right onto Walnut Hall Road Turn left onto Colima Road TRAVELING SOUTH Merge onto CA-60 East. Use the right 2 lanes to take Exit 18 for Azusa Avenue Continue Straight into Pu
Public transportation
Public Transportation is available. For more information about routes, schedules, and transfers, visit: Metro Transit website at www.metro.net 323-466-3876 Foothill Transit at www.Foothilltransit.org 800-743-3463 Norwalk Transit at www.Norwalk.org 560-929-5550
Parking
Parking is available to people with disabilities.
Accessibility
This office is accessible to people with disabilities.
Directions provided by the official USCIS office profile.
Frequently Asked Questions
What happens at the El Monte Application Support Center?
USCIS collects your biometrics: fingerprints, a photograph, and a digital signature. These are used for background checks and to produce documents like green cards and EADs. Appointments typically take 15-30 minutes.
What should I bring to my biometrics appointment?
Bring your Form I-797C appointment notice and a valid government-issued photo ID (passport, driver's license, green card, or EAD). Without both, you may be turned away.
Can I walk in without an appointment?
Officially, ASCs require a scheduled appointment. Some locations accept early walk-ins with a valid notice at their discretion, but this is never guaranteed: attend on your scheduled date if possible.
What if I miss my biometrics appointment?
Follow the rescheduling instructions on your notice or call the USCIS Contact Center at 1-800-375-5283 as soon as possible. Missing the appointment without rescheduling can delay or jeopardize your application.
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