Address: USCIS Application Support Center, 1100 East Pleasant Run Road, Suite 190, Desoto, TX 75115
USCIS Contact Center: 1-800-375-5283
Official USCIS profile last updated: 2023-07-07
Before You Visit
Office Hours
| Day | Hours |
|---|---|
| Monday | 8:00 a.m. - 4:00 p.m. |
| Tuesday | 8:00 a.m. - 4:00 p.m. |
| Wednesday | 8:00 a.m. - 4:00 p.m. |
| Thursday | 8:00 a.m. - 4:00 p.m. |
| Friday | 8:00 a.m. - 4:00 p.m. |
| Saturday | Closed |
| Sunday | Closed |
Your Biometrics Appointment: Step by Step
- USCIS mails you a Form I-797C biometric services appointment notice with this ASC's address, date and time.
- Arrive on time with your notice and photo ID. Leave weapons and prohibited items at home; many locations also restrict phone use inside.
- Staff verify your identity, then capture fingerprints, a photo and your signature. The visit usually takes 15-30 minutes.
- Keep the stamped notice as proof of attendance: you may need it later in your case.
Getting There
Driving directions
Traveling North: Take North Interstate 35 East Service Road. Continue on North Interstate 35 East Service Road. Take I-35E North to East Pleasant Run Road in Desoto. Turn left onto East Pleasant Run Road. Make a U-Turn at the Meadows Parkway. The Application Support Center is in the shopping center on the right. Traveling South from the old ASC: Make a left onto Camp Wisdom. Turn onto Cockrell Hill. Make a left onto I-20 East. Continue onto I-20 East. Take Exit 467B/I35 East. Take Exit 415 Pleasant Run Road to the right. Continue on Pleasant Run Road for about a mile. The Application Support Center is in the Shopping Center on the left. Traveling East from Arlington, Texas: Take the ramp ont
Public transportation
Call Dart Transportation in Dallas, TX at 214-979-1111 or visit www.dart.org for the most current routes to this office.
Parking
Parking is available in the front or the side of the building.
Accessibility
This office is accessible to people with disabilities.
Directions provided by the official USCIS office profile.
Frequently Asked Questions
What happens at the Dallas South Application Support Center?
USCIS collects your biometrics: fingerprints, a photograph, and a digital signature. These are used for background checks and to produce documents like green cards and EADs. Appointments typically take 15-30 minutes.
What should I bring to my biometrics appointment?
Bring your Form I-797C appointment notice and a valid government-issued photo ID (passport, driver's license, green card, or EAD). Without both, you may be turned away.
Can I walk in without an appointment?
Officially, ASCs require a scheduled appointment. Some locations accept early walk-ins with a valid notice at their discretion, but this is never guaranteed: attend on your scheduled date if possible.
What if I miss my biometrics appointment?
Follow the rescheduling instructions on your notice or call the USCIS Contact Center at 1-800-375-5283 as soon as possible. Missing the appointment without rescheduling can delay or jeopardize your application.
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