Address: USCIS Application Support Center, 4501 MacCorkle Avenue, SE, Suite B, Charleston, WV 25304
USCIS Contact Center: 1-800-375-5283
Official USCIS profile last updated: 2023-07-07
Before You Visit
Office Hours
| Day | Hours |
|---|---|
| Monday | 8:00 a.m. - 4:00 p.m. |
| Tuesday | 8:00 a.m. - 4:00 p.m. |
| Wednesday | 8:00 a.m. - 4:00 p.m. |
| Thursday | 8:00 a.m. - 4:00 p.m. |
| Friday | 8:00 a.m. - 4:00 p.m. |
| Saturday | Closed |
| Sunday | Closed |
Your Biometrics Appointment: Step by Step
- USCIS mails you a Form I-797C biometric services appointment notice with this ASC's address, date and time.
- Arrive on time with your notice and photo ID. Leave weapons and prohibited items at home; many locations also restrict phone use inside.
- Staff verify your identity, then capture fingerprints, a photo and your signature. The visit usually takes 15-30 minutes.
- Keep the stamped notice as proof of attendance: you may need it later in your case.
Getting There
Driving directions
TRAVELING NORTH: Merge onto Interstate-64 West/Interstate 77 North toward Charleston. Take Exit 95 for West Virginia 61/MacCorkle Avenue. Keep left at the fork. Follow signs for MacCorkle Avenue West and merge onto MacCorkle Avenue SE. Turn left onto 45th Street. The Application Support Center is on the left. TRAVELING SOUTHWEST FROM THE OLD APPLICATION SUPPORT CENTER: Merge onto Interstate 64 East. Take Exit 98 Toward West Virginia 61/35the Street Bridge. Merge onto Kanawha City Bridge. Continue onto 35th Street SE. Turn left onto MacCorkle Avenue SE. Turn right onto 45th Street SE. The Application Support Center is on the left. TRAVELING EAST: Take Interstate 64 East. Follow signs for Inte
Public transportation
For information on public transportation, contact the Kanawha Valley Regional Transportation Authority (KRT) at 304-343-7586 or visit the website at www.rideonkrt.com
Parking
There is public parking available at this location.
Accessibility
This office is accessible to people with disabilities.
Directions provided by the official USCIS office profile.
Frequently Asked Questions
What happens at the Charleston Application Support Center?
USCIS collects your biometrics: fingerprints, a photograph, and a digital signature. These are used for background checks and to produce documents like green cards and EADs. Appointments typically take 15-30 minutes.
What should I bring to my biometrics appointment?
Bring your Form I-797C appointment notice and a valid government-issued photo ID (passport, driver's license, green card, or EAD). Without both, you may be turned away.
Can I walk in without an appointment?
Officially, ASCs require a scheduled appointment. Some locations accept early walk-ins with a valid notice at their discretion, but this is never guaranteed: attend on your scheduled date if possible.
What if I miss my biometrics appointment?
Follow the rescheduling instructions on your notice or call the USCIS Contact Center at 1-800-375-5283 as soon as possible. Missing the appointment without rescheduling can delay or jeopardize your application.
See all USCIS offices in West Virginia →