Address: USCIS Application Support Center, 1650 Sam Rittenberg Boulevard, Suites 5-7, Charleston, SC 29407
USCIS Contact Center: 1-800-375-5283
Official USCIS profile last updated: 2023-07-07
Before You Visit
Office Hours
| Day | Hours |
|---|---|
| Monday | 8:00 a.m. - 4:00 p.m. |
| Tuesday | 8:00 a.m. - 4:00 p.m. |
| Wednesday | 8:00 a.m. - 4:00 p.m. |
| Thursday | 8:00 a.m. - 4:00 p.m. |
| Friday | 8:00 a.m. - 4:00 p.m. |
| Saturday | Closed |
| Sunday | Closed |
Your Biometrics Appointment: Step by Step
- USCIS mails you a Form I-797C biometric services appointment notice with this ASC's address, date and time.
- Arrive on time with your notice and photo ID. Leave weapons and prohibited items at home; many locations also restrict phone use inside.
- Staff verify your identity, then capture fingerprints, a photo and your signature. The visit usually takes 15-30 minutes.
- Keep the stamped notice as proof of attendance: you may need it later in your case.
Getting There
Driving directions
Driving directions to the Charleston Application Support Center are as follows: Traveling from the North(Columbia, SC) Take Interstate 26 East to Charleston. Take Exit 216A SC-7 South toward Cosgrove Avenue/US-17 South. Merge onto SC-7 South. Make a slight right onto Sam Rittenberg Boulevard. The Application Support Center is on the left. Traveling from the Northeast(Myrtle Beach/Conway) Take US-17/US-17 By-pass South. Continue to follow US-17 South. Merge onto I-26 West in Charleston. Take Exit 216A for SC-7 South/Cosgrove Avenue. Merge onto SC-7 South/Cosgrove Avenue. Continue to follow SC-7 South. Make a slight right onto Sam Rittenberg Boulevard. The Application Support Center is on the
Public transportation
For information on public transportation please contact the Charleston Regional Transportation Authority (CARTA) at 843-724-7420 or visit their website at www.ridecarta.com .
Parking
Visitor parking is available in the front parking lot of the building at the Charleston Application Support Center.
Accessibility
This office is accessible to people with disabilities. The accessible entrance is available at the front door of the main entrance to the building and in the back parking lot near the back entrance of the building.
Directions provided by the official USCIS office profile.
Frequently Asked Questions
What happens at the Charleston Application Support Center?
USCIS collects your biometrics: fingerprints, a photograph, and a digital signature. These are used for background checks and to produce documents like green cards and EADs. Appointments typically take 15-30 minutes.
What should I bring to my biometrics appointment?
Bring your Form I-797C appointment notice and a valid government-issued photo ID (passport, driver's license, green card, or EAD). Without both, you may be turned away.
Can I walk in without an appointment?
Officially, ASCs require a scheduled appointment. Some locations accept early walk-ins with a valid notice at their discretion, but this is never guaranteed: attend on your scheduled date if possible.
What if I miss my biometrics appointment?
Follow the rescheduling instructions on your notice or call the USCIS Contact Center at 1-800-375-5283 as soon as possible. Missing the appointment without rescheduling can delay or jeopardize your application.
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