Address: USCIS Application Support Center, 7180 West Potomac Drive, Boise, ID 83704
USCIS Contact Center: 1-800-375-5283
Official USCIS profile last updated: 2023-09-12
Before You Visit
Office Hours
| Day | Hours |
|---|---|
| Monday | 7:30 a.m. - 3:30 p.m. |
| Tuesday | 7:30 a.m. - 3:30 p.m. |
| Wednesday | 7:30 a.m. - 3:30 p.m. |
| Thursday | 7:30 a.m. - 3:30 p.m. |
| Friday | 7:30 a.m. - 3:30 p.m. |
| Saturday | Closed |
| Sunday | Closed |
Your Biometrics Appointment: Step by Step
- USCIS mails you a Form I-797C biometric services appointment notice with this ASC's address, date and time.
- Arrive on time with your notice and photo ID. Leave weapons and prohibited items at home; many locations also restrict phone use inside.
- Staff verify your identity, then capture fingerprints, a photo and your signature. The visit usually takes 15-30 minutes.
- Keep the stamped notice as proof of attendance: you may need it later in your case.
Getting There
Driving directions
TRAVELING NORTH FROM OLD ASC Head East on West Hackamore Drive. Continue South Vinnell Street. Use the left two lanes to turn left onto Overland after KFC (on the right). Use the second lane from left to turn left to go North on Cole Road. Turn right onto West Denton Street until it ends at Potomac Drive. Turn left onto Potomac Drive. The Application Support Center (ASC) is on the right. TRAVELING SOUTH FROM THE EMMETT AREA Travel South on Highway 16 to Highway 44 and turn left. Travel East on Highway 44 to Glenwood Street and turn right. Travel South on Glenwood Street and turn left on Goddard Street. Goddard Street turns right onto Cole Road. Travel South on Cole Road past Emerald Street a
Public transportation
Valley Regional Transit (VRT) www.cityofboise.org 208-345-7433
Parking
Parking is available for people with disabilities.
Accessibility
This office is accessible to people with disabilities.
Directions provided by the official USCIS office profile.
Frequently Asked Questions
What happens at the Boise Application Support Center?
USCIS collects your biometrics: fingerprints, a photograph, and a digital signature. These are used for background checks and to produce documents like green cards and EADs. Appointments typically take 15-30 minutes.
What should I bring to my biometrics appointment?
Bring your Form I-797C appointment notice and a valid government-issued photo ID (passport, driver's license, green card, or EAD). Without both, you may be turned away.
Can I walk in without an appointment?
Officially, ASCs require a scheduled appointment. Some locations accept early walk-ins with a valid notice at their discretion, but this is never guaranteed: attend on your scheduled date if possible.
What if I miss my biometrics appointment?
Follow the rescheduling instructions on your notice or call the USCIS Contact Center at 1-800-375-5283 as soon as possible. Missing the appointment without rescheduling can delay or jeopardize your application.
See all USCIS offices in Idaho →